The so.villas website offers its users free access on the Internet to the information available at the time of their connection. These general and special conditions apply to all properties managed by CRAZY VILLAS SAS.
By contracting online, the customer declares to accept the following general conditions.
The validation by the customer of his order, is worth acceptance of these general and particular conditions fully and without reserve.
The data recorded by SO VILLAS on the so.villas website constitute proof of all transactions between it and its customers. The data recorded by the payment system constitutes proof of the financial transactions. Acceptance of cookies may be necessary for any reservation on the so.villas website.
The prices indicated were established on the basis of the economic situation prevailing at the time of your reservation. SO VILLAS reserves the right to change its prices at any time.
All stays are invoiced on the basis of the rates in effect at the time of booking. Prices are inclusive of all taxes and are expressed in Euros. They are per accommodation and per night, unless otherwise indicated.
Our product offers and prices are valid as long as they are visible on the site. All orders, whatever their origin, are payable in Euros. We reserve the right to add the amount of services that you may have requested before the date of your stay.
Toute personne supplémentaire qui pourrait être acceptée après accord au préalable du gestionnaire entraînera un supplément de 30 € par personne et par nuit.
Rates are calculated for stays of 2 nights minimum on weekends and 1 night on weekdays.
The rental fee covers :
The rental fee does not cover additional services/fees:
The online payment is secure. The payment of your purchases is made by credit cards directly on so.villas or other online rental and reservation sites.
Les cartes CB, Visa, Mastercard sont acceptées. Les cartes prépayées rechargeables ou non sont refusées. Si le client souhaite effectuer le paiement de son séjour par un autre moyen de paiement (virement, ou autre carte bancaire) ou selon d’autres modalités (règlement d’arrhes en cas de séjour longue durée ou réservation très à l’avance), il devra en informer directement le gestionnaire de SO VILLAS afin que d’autres conditions soient convenues.
In this case, no reservation will be effective before receipt of the agreed payment. For any reservation made through another rental site and online reservation, the validation of the reservation by our services implies full acceptance of these GTC.
Des arrhes égales à 30% du tarif de location (hors ménage et taxe de séjour) sont requises à la réservation. Le solde de la location doit être versé 30 jours avant la date d’arrivée. En cas contraire, le 30éme jour avant la date d’arrivée, SO VILLA se réserve le droit d’annuler la réservation, et les arrhes ne seront pas remboursées.
The tourist tax is included in the rates. Its amount is fixed by the municipality which has charged SO VILLAS to collect it from the customers and to pay it back.
If, before the start of the client's rental period, SO VILLAS is obliged to make a change to one of the essential elements of the contract, the client may, after having been informed of it
- or terminate the contract and obtain an immediate refund of the sums paid without penalty;
- or accept the modification proposed by the seller;
A written exchange specifying the modifications made can then be sent to the customer on request; all price reductions are deducted from the sums still owed by the customer and, if the payment already made by the latter exceeds the price of the modified service, the surplus must be returned to him before the date of his departure.
In the event that illegal or harmful activities in terms of neighborhood (lack of hygiene, noise pollution, aggressiveness, etc.) are suspected or observed, after having carried out the checks likely to remove any doubts (identities, visits to the premises, viewing of video surveillance), SO VILLAS reserves the right to cancel the stay outright. In this case, no reimbursement of the sums paid will be made. Any recourse will then have to be made to the head office or to the competent courts (art. 17). In case of physical resistance, the police will be called in.
SO VILLAS reserves the right to change the check-in and check-out times up to 48 hours before the reservation.
Once the reservation is confirmed, no changes are possible.
For all changes of dates:
The client may request the cancellation of the original reservation, which will be subject to the cancellation conditions in paragraph 6.
Any reduction in the number of participants/couchings must be communicated at least 3 weeks in advance by email to contact@so.villas
All cancellations must be notified in writing to So Villas by registered mail at 8 Rue Du Faubourg Poissonniere, 75010 Paris
In case of cancellation, the following fees will be retained (as a percentage of the total amount of the stay)
In the event of cancellation by the client, the reimbursement of the sums paid will be made after deduction of the amounts specified as a forfeit, according to the date of arrival. No reimbursement can be made if the client does not show up at the time and place mentioned on this contract.
SO VILLAS exceptionally reserves the right to cancel a reservation within 30 days of the online reservation for a reason other than those indicated in the introduction. In this case, the client's card will be credited again without delay.
SO VILLAS reserves the right to cancel any rental from a client with whom there is a payment dispute, a doubt as to his solvency, his honesty, his identity, his right to use the proposed means of payment, the potentiality of a behavior that might disturb the other occupants or to carry out an illegal activity in the premises, without the client being able to claim any compensation whatsoever.
In the event that, for reasons of force majeure, and in particular in the event of a national lockdown declared by the health authorities, the rental could not take place, the rentals will be cancelled and the sums paid by the tenants fully refunded.
Date changes are also possible. Additional fees are required for a change of season.
Before your arrival you will be asked for a security deposit taken by credit card (not debited) via our partner SWIKLY. The security deposit is fully refundable within (14) days of departure, provided that the following provisions are met.
You are responsible for any damage caused by misuse of the villa and the payment of repairs or replacement of damaged items will be at your expense and will be deducted from the deposit in the first instance or charged in full if the deposit is insufficient or if the deposit was not requested at the beginning of the stay.
SO VILLAS reserves the right to collect 100% of the deposit in case of breach of the general conditions of sale.
SO VILLAS reserves the right to collect 50% of the deposit if the tenant does not respond during the stay.
All claims after collection must be made by email to: contact@swikly.com
L’intendant/Concierge est à votre disposition en cas de panne et/ou urgence tout au long de votre séjour.
Ceci dit, en cas de faux alarmes, et/ou de déplacement suite aux alertes roomonitor, et/ou suite à l’appel des voisins et/ou l’intervention des gendarmes, nous serons obligés de vous facturer 300€ de votre caution afin de rembourser les coûts de déplacement et intervention.
So Villas reserves the right to collect all or part of the deposit should one or more of the following situations occur
In the event of a fraudulent reservation, any amounts not actually paid will not be deducted from the normal rental amount.
The furnished accommodations are fully equipped with dishes, cutlery, bedding, household and bath linen, and electrical appliances. It is expressly forbidden to use the beds without the sheets.
The verification of the rented premises may be carried out in the presence of the client, or digitally. The customer will have to make and approve the inventory of fixtures via an electronic signature at the time of his entry in the places.
The inventory of fixtures must be completed, signed and sent maximum 1 hour after check-in.
The company reserves the right to collect the entire deposit in case of missing inventory.
All the furnished accommodations presented to the customers are in conformity with the French safety standards and are regularly controlled. They are equipped for short stays.
In the description is systematically specified the maximum number of beds for each rental. The accommodation cannot be occupied by more than the number indicated on the website and on the reservation.
The pool is not supervised. We decline any responsibility in case of accident (be careful with children).
If the villa is equipped with an outdoor swimming pool, we cannot predict the practicability of the pool and the water temperature.
The practicability is strongly correlated to the weather.
Our heat pumps are in full operation from the first week of April until the last week of October, and we do our best to keep the pool as warm as possible.
SO VILLAS cannot be held responsible for damage to or theft of personal belongings in the accommodation or in the common areas. SO VILLAS shall not be held responsible for fortuitous cases of force majeure, disruptions caused by climatic phenomena, or nuisances that disrupt, interrupt or prevent the stay.
Any stay that we would be obliged to cancel - entirely or partially - will imply the refunding of the sums paid by the customer in totality or with the prorata without this last one not being able to claim of compensatory allowance.
In the event of noise pollution observed by the ROOMONITOR sensors or by the police, SO VILLAS will be obliged to cancel the stay. In the event of eviction and/or fines, the client may not claim compensation or a refund. SO VILLAS reserves the right to collect 100% of the deposit in case of breach of the general conditions of sale.
Any stay interrupted by the customer, for any reason whatsoever, cannot give rise to a refund.
Minors under 18 years of age are under the sole and complete responsibility of their parents for the duration of their stay, unless otherwise agreed. Guests are strictly forbidden to enter areas designated as staff only. If clients venture into these areas, it will be exclusively at their own risk and SO VILLAS will not be held responsible.
Any complaint during the client's stay must be reported immediately to SO VILLAS customer service in order to resolve the problem as quickly as possible.
If the problem encountered cannot be solved immediately, the client should send a detailed written complaint as soon as possible to allow the operations manager to propose a solution. The client will not be able to claim any compensation for urgent repairs that need to be done during his stay in the accommodation.
Complaints by SMS will not be taken into account by the operations manager;
Complaints made to the stewards will not be considered by the Operations Manager;
Pets are accepted with prior approval. Pet owners are responsible for their pets and are responsible for cleaning up after their pets. Pets are not allowed on the sofas and other furniture and in the pool.
Any trace of pets on the furniture or in the pool may result in additional cleaning charges. Pets must be current on rabies and all other vaccinations. All pets must be treated for fleas and ticks three (3) days prior to arrival date. All of the above are the sole responsibility of the pet owner.
The owners of the furnished property are not responsible for any illness or injury that may occur to humans or pets during the rental period.
Our photos and plans are not contractual.
The parties expressly attribute jurisdiction to the Courts of First or High Instance of PARIS.
Any exceptions to the above policies must be approved in writing in advance.
We recommend you to take a travel insurance for your stay: we recommend Trustiway
Thanks to their insurance expertise, Trustiway has developed a range of products adapted to vacation rentals! You will receive the links to confirm your insurance 10 days before arrival.
Thank you for choosing our villa for your vacation.
We hope you will have a pleasant stay.